* { box-sizing: border-box; }
body {
  margin: 0;
  font-family: -apple-system, BlinkMacSystemFont, "Segoe UI", Roboto, Arial, sans-serif;
  background: #0f1115;
  color: #e6e8eb;
}
a { color: #6ea8fe; }

.login-wrap {
  min-height: 100vh;
  display: flex;
  align-items: center;
  justify-content: center;
}
.login-box {
  background: #171a21;
  border: 1px solid #262b36;
  border-radius: 10px;
  padding: 32px;
  width: 320px;
}
.login-box h1 {
  font-size: 20px;
  margin: 0 0 20px;
}
.login-box label {
  display: block;
  font-size: 13px;
  color: #9aa4b2;
  margin: 12px 0 4px;
}
.login-box input {
  width: 100%;
  padding: 10px;
  border-radius: 6px;
  border: 1px solid #2c3140;
  background: #0f1115;
  color: #e6e8eb;
  font-size: 14px;
}
.login-box button {
  margin-top: 20px;
  width: 100%;
  padding: 10px;
  border: none;
  border-radius: 6px;
  background: #3b6fe0;
  color: white;
  font-size: 14px;
  font-weight: 600;
  cursor: pointer;
}
.login-box button:hover { background: #4a7bf0; }
.error-msg {
  color: #f97066;
  font-size: 13px;
  margin-top: 12px;
  min-height: 16px;
}

.layout {
  display: flex;
  min-height: 100vh;
}
.sidebar {
  width: 230px;
  background: #12141a;
  border-right: 1px solid #23262f;
  padding: 20px 0;
  flex-shrink: 0;
}
.sidebar .brand {
  font-size: 17px;
  font-weight: 700;
  padding: 0 20px 20px;
  border-bottom: 1px solid #23262f;
  margin-bottom: 10px;
}
.sidebar nav a {
  display: block;
  padding: 10px 20px;
  color: #c3c9d4;
  text-decoration: none;
  font-size: 14px;
  border-left: 3px solid transparent;
}
.sidebar nav a:hover { background: #191c24; }
.sidebar nav a.active {
  background: #1c2130;
  border-left-color: #3b6fe0;
  color: #fff;
}
.sidebar .logout {
  margin-top: 30px;
  padding: 0 20px;
}
.sidebar .logout button {
  width: 100%;
  padding: 8px;
  border-radius: 6px;
  border: 1px solid #2c3140;
  background: transparent;
  color: #9aa4b2;
  cursor: pointer;
  font-size: 13px;
}
.sidebar .logout button:hover { color: #fff; border-color: #4a4f5c; }

.main {
  flex: 1;
  padding: 28px 32px;
  overflow-x: auto;
}
.main h1 {
  font-size: 22px;
  margin: 0 0 20px;
}

.cards {
  display: grid;
  grid-template-columns: repeat(auto-fit, minmax(180px, 1fr));
  gap: 16px;
  margin-bottom: 28px;
}
.card {
  background: #171a21;
  border: 1px solid #262b36;
  border-radius: 10px;
  padding: 18px;
}
.card .value {
  font-size: 28px;
  font-weight: 700;
}
.card .label {
  color: #9aa4b2;
  font-size: 13px;
  margin-top: 4px;
}

table {
  width: 100%;
  border-collapse: collapse;
  background: #171a21;
  border: 1px solid #262b36;
  border-radius: 10px;
  overflow: hidden;
  font-size: 14px;
}
thead th {
  text-align: left;
  padding: 10px 14px;
  background: #1b1f28;
  color: #9aa4b2;
  font-weight: 600;
  font-size: 12px;
  text-transform: uppercase;
  letter-spacing: 0.03em;
  border-bottom: 1px solid #262b36;
}
tbody td {
  padding: 10px 14px;
  border-bottom: 1px solid #1e222b;
}
tbody tr:last-child td { border-bottom: none; }
tbody tr:hover { background: #1a1e27; }

.toolbar {
  display: flex;
  justify-content: space-between;
  align-items: center;
  margin-bottom: 16px;
  gap: 12px;
  flex-wrap: wrap;
}
.btn {
  padding: 8px 16px;
  border-radius: 6px;
  border: none;
  background: #3b6fe0;
  color: white;
  font-size: 13px;
  cursor: pointer;
  font-weight: 600;
}
.btn:hover { background: #4a7bf0; }
.btn.secondary {
  background: transparent;
  border: 1px solid #2c3140;
  color: #c3c9d4;
}
.btn.secondary:hover { border-color: #4a4f5c; color: #fff; }
.btn.danger { background: #c9463c; }
.btn.danger:hover { background: #d9564c; }
.btn.small { padding: 5px 10px; font-size: 12px; }

select, input[type=text], textarea {
  padding: 8px 10px;
  border-radius: 6px;
  border: 1px solid #2c3140;
  background: #0f1115;
  color: #e6e8eb;
  font-size: 13px;
  font-family: inherit;
}

.badge {
  display: inline-block;
  padding: 2px 9px;
  border-radius: 20px;
  font-size: 12px;
  font-weight: 600;
}
.badge.open { background: #2c3a1f; color: #a8d977; }
.badge.in_progress { background: #3a3320; color: #e0c26a; }
.badge.closed { background: #2a2d33; color: #9aa4b2; }
.badge.pending { background: #3a3320; color: #e0c26a; }
.badge.approved { background: #2c3a1f; color: #a8d977; }
.badge.rejected { background: #3a2020; color: #e08a8a; }
.badge.paid { background: #2c3a1f; color: #a8d977; }
.badge.failed, .badge.expired { background: #3a2020; color: #e08a8a; }
.badge.domain { background: #1f2c3a; color: #6ea8fe; }
.badge.ip { background: #2c1f3a; color: #b48ff0; }
.badge.channel { background: #1f2c3a; color: #6ea8fe; }
.badge.group { background: #2c1f3a; color: #b48ff0; }
.badge.raw { background: #3a2f1f; color: #e0a86e; }

.modal-overlay {
  position: fixed;
  inset: 0;
  background: rgba(0,0,0,0.55);
  display: flex;
  align-items: center;
  justify-content: center;
  z-index: 100;
}
.modal {
  background: #171a21;
  border: 1px solid #262b36;
  border-radius: 10px;
  padding: 24px;
  width: 380px;
  max-width: 90vw;
}
.modal h2 {
  margin: 0 0 16px;
  font-size: 17px;
}
.modal label {
  display: block;
  font-size: 13px;
  color: #9aa4b2;
  margin: 12px 0 4px;
}
.modal input, .modal select, .modal textarea {
  width: 100%;
}
.modal-actions {
  display: flex;
  justify-content: flex-end;
  gap: 10px;
  margin-top: 20px;
}

.muted { color: #9aa4b2; }
.empty-state { color: #9aa4b2; padding: 30px; text-align: center; }

.ticket-view {
  display: flex;
  gap: 24px;
}
.ticket-thread {
  flex: 1;
  background: #171a21;
  border: 1px solid #262b36;
  border-radius: 10px;
  padding: 16px;
}
.ticket-side {
  width: 220px;
  flex-shrink: 0;
}
.msg {
  padding: 10px 12px;
  border-radius: 8px;
  margin-bottom: 10px;
  max-width: 80%;
  font-size: 14px;
}
.msg.user {
  background: #1c2130;
  margin-right: auto;
}
.msg.admin {
  background: #223324;
  margin-left: auto;
  text-align: left;
}
.msg .meta {
  font-size: 11px;
  color: #7c8494;
  margin-bottom: 4px;
}
.reply-box {
  display: flex;
  gap: 10px;
  margin-top: 16px;
}
.reply-box textarea {
  flex: 1;
  min-height: 60px;
  resize: vertical;
}
.back-link {
  display: inline-block;
  margin-bottom: 16px;
  color: #9aa4b2;
  text-decoration: none;
  font-size: 13px;
}
.back-link:hover { color: #fff; }